Privacy Policy

Buen Provecho (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and related services (the “Services”).



1. Information We Collect


a. Information You Provide to Us


  • Name, email address, phone number, and payment information.

  • Business details such as restaurant name, address, and menu.

  • Messages you send us via email, chat, or forms.


b. Information Collected Automatically


  • Device information, browser type, IP address, and operating system.

  • Usage data such as pages visited, actions taken, and app interactions.

  • Cookies, pixels, and similar tracking technologies.


c. Information from Third Parties


  • Payment processors (e.g., Stripe) for billing and transactions.

  • Marketing platforms and analytics providers.

  • Publicly available business listings.



2. How We Use Your Information


We use your personal information to:


  • Provide, maintain, and improve our Services.

  • Process transactions and manage accounts.

  • Personalize your experience.

  • Communicate with you about updates, offers, and support.

  • Detect and prevent fraud or unauthorized use.

  • Comply with legal and regulatory obligations.



3. Sharing of Information


We do not sell your personal information. We may share it with:


  • Service Providers: e.g., payment processors, hosting providers, analytics partners.

  • Legal & Compliance: when required to comply with law or protect our rights.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets.



4. Cookies & Tracking


We use cookies and similar technologies to:


  • Keep you logged in.

  • Remember your preferences.

  • Measure site traffic and performance.

  • Deliver relevant marketing.


You can disable cookies through your browser, but some features may not work correctly.



5. Your Rights Under California Law (CCPA/CPRA)


If you are a California resident, you have the right to:


  • Know what personal information we collect, use, and share.

  • Access your personal information.

  • Delete your personal information, subject to certain exceptions.

  • Correct inaccurate personal information.

  • Opt-Out of the sale or sharing of your personal information (we do not sell data).

  • Limit the use of sensitive personal information.


To exercise these rights, email us at support@buenprovecho.ai. We will verify your request as required by law.



6. Data Retention


We retain your information for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.



7. Data Security


We use industry-standard security measures to protect your data, including encryption and access controls. Payment information is processed securely by Stripe, which is PCI DSS Level 1 compliant.



8. Children’s Privacy


Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.



9. International Users


Our Services are intended for businesses in the United States. If you access them from outside the U.S., you consent to the transfer of your data to the U.S.



10. Changes to This Policy


We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.



11. Contact Us


If you have questions or requests about this Privacy Policy, please contact us:


Buen Provecho

112-05 Imperial Highway

Norwalk, CA 90650

📧 support@buenprovecho.ai